Privacy Policy

Privacy Policy - SIHABI Essaouira Car

Last updated: June 13, 2025

At Sihabi Essaouira Car Rental, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or use our services. By using our website, you agree to the terms of this policy.

1. Information We Collect

We may collect the following personal data:

Full name
Phone number
Email address
Address for delivery/pick-up
Driver’s license details
Payment details (if applicable)
Technical data (IP address, browser type, device info)

Information is collected via:

Booking and contact forms
Direct communication (email, phone)
Website browsing (cookies & tracking tools)

2. How We Use Your Information

We use your personal data to:

Process and confirm bookings
Communicate with you regarding your reservation
Provide customer service and support
Improve our website performance and user experience
Fulfill legal and tax obligations
Prevent fraud and abuse

3. Sharing of Data

We only share your data when necessary:

With drivers or service providers to complete your booking
With Moroccan authorities, if required by law
With technical service providers (e.g. hosting, analytics)

We never sell your personal data to third parties.

4. Cookies and Tracking Technologies

Our website uses cookies to improve your browsing experience. Cookies are small text files stored on your device.

We may use:

Essential cookies: Required for core site functionality.
Performance cookies (e.g. Google Analytics): To analyze website traffic and understand user behavior.
Functionality cookies: To remember user preferences.

You can manage cookie preferences through your browser settings. For more information, visit www.allaboutcookies.org.

5. Google Analytics

We use Google Analytics to collect anonymous data such as:

Pages visited
Time spent on the site
Geolocation (region or city)

This data helps us improve our services but does not identify you personally.

You can opt out of Google Analytics tracking by using the Google Analytics Opt-out Browser Add-on.

6. Data Security

We apply technical and organizational measures to secure your data against:

Unauthorized access
Loss or theft
Destruction or misuse

7. Data Retention

We keep your data:

For the duration necessary to fulfill your reservation
Up to 5 years for legal or accounting purposes
Until you request deletion, where applicable

8. Your Rights

Under Moroccan Law 09-08, you have the right to:

Access your data
Request correction
Request deletion
Object to processing

To exercise your rights, contact:
📧 sihabicarsessaouira@gmail.com
📞 +212 721 817 286

9. Data Controller

Sihabi Car Rental
Berj2 N°34, Rue Abderrahim Bouabid, Essaouira – Morocco

10. Policy Updates

We may update this policy to reflect changes in our practices or services. Updates will be posted on this page with the revision date.